Service 11

Cancellation Policy

By purchasing a booking package for an event at The Venue at Procool, Inc. you agree to our Terms and Conditions and Cancellation agreement. At the Venue, we understand plans can change so we offer a cancellation option. If the purchaser cancels a booking 90 days or more before the event the purchaser will receive a refund. A cancellation fee will be deducted from the refund. The cancellation fee is 10% of the total booking price. In addition to the cancellation fee, any expenses incurred by the The Venue at Procool Inc. related to your event, such as reservations we make, materials we purchase, service help contracted etc. will also be deducted from the refund amount. If the purchaser cancels less than 90 days prior to the event the deposit is not refundable. Contact us if you have any questions.

Contact Details

• 115 East South Street, Plano, IL, USA

  6302731646

  keith@procool.com